Pietsie

ORDERS

We accept all major credit cards and Paypal for online purchases. Once you place your order, you will receive an email confirmation within 24 hours. You will receive a shipment confirmation email with tracking when your order is shipped.

Typically orders ship within 3 business days. During sales please allow up to a week for your order to ship.

 

RETURNS & EXCHANGES

We do not offer refunds.  We are happy to extend store credit if you return your full-price items within 15 days of receiving your order and in unused condition. Sale items are non-returnable. If you are in the U.S. and would like to return your purchase for store credit, please contact us and we will email you a prepaid shipping label. Returns must be postmarked within 7 days of receiving your return label. International orders are responsible for return shipping, and any customs fees must be paid by sender. Tracking is highly recommended as we are not responsible for any undelivered or lost packages. Please note that original shipping is non-refundable.

If you receive a damaged or incorrect item, notify us within 3 days of receiving your item. Returned clothing must have original tags attached. Original shipping costs will be deducted from the return total.

 

SHIPPING - US

We offer one option for domestic US shipping. The default option is USPS priority mail which takes 1-3 business days depending on your location.

SHIPPING - INTERNATIONAL

We offer one flat-rate option for international shipping which typically takes about 6-10 business days. These transit times are not guaranteed, and the actual time may vary depending on location, customs, and other factors out of our control. The customer is responsible for all customs and import fees.